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Field engineer services

We provide field engineer service for customer premise troubleshooting at these locations:

  • Germany
  • Luxemburg (whole country)
  • France
  • Belgium
  • Other locations available on request

Our field engineer solutions include remote hands services for bespoke as well as most common tasks:

  • Router installation and troubleshooting (including manufacturers: Cisco, Juniper, Fortinet, Palo Alto, Silver Peak and others)
  • Rack-and-stack of servers/IT-equipment
  • IT assessments
  • VoIP migration/installation
  • Deployment of new or temporary failover circuits (leased lines, xDSL, LTE/4G)
  • Per-case basis or SLA-backed contract

Our engineers do speak english, german and french.

Please contact us to find a custom-tailored solution for you.